Unwanted Calls and Text Messages

Unwanted Calls and Text Messages

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The Federal Communications Commission (FCC) takes reports about problems with:

  • Unwanted Calls and Texts
  • Telephone - Billing and Service Issues
  • Internet - Billing and Service Issues
  • Radio Communications
  • Access to Communications Services for People with Disabilities
  • Emergency Communications and Alerts


Report Robocall and Text Scams
Report Robocall and Text Scams
What Happens Next?
  • We encourage you to contact your provider before filing a complaint.
  • If your complaint is about a telecom billing or service issue with your provider, we will review your complaint and, in many instances, serve your complaint on your provider. Your provider has up to 30 days to send you and the FCC a response to your complaint.
  • You will receive an email with a confirmation that your complaint is received. You will also receive periodic updates for complaints that are served on a provider. You can respond directly to one of those emails to update your complaint.
  • In some instances, we will provide you with a referral to another federal, state, or local agency that can better address your complaint.

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