California man, who operated call centers that falsely claimed to help distressed homeowners, sentenced to ten years in prison

Seattle – The operator of a web of boiler-room-type call centers was sentenced today in U.S. District Court in Seattle to ten years in prison for defrauding nearly 1,000 distressed homeowners facing foreclosure, announced U.S. Attorney Charles Neil Floyd.  Mohammed Zafaranchi, 43, aka ‘Mike’ was convicted following a week-long trial of all twelve federal charges he faced: conspiracy to commit wire fraud, five counts of wire fraud, five counts of money laundering, and obstruction of justice. At the sentencing hearing, U.S. District Judge John C. Coughenour ordered Zafaranchi to begin serving his sentence immediately, saying the sentence was based “on the evidence the court heard at trial and the substantial number of victims and the severe hardship the victims suffered.”

“This defendant lined his pockets with some $2.6 million while preying on vulnerable homeowners,” said U.S. Attorney Neil Floyd. “Of more than 900 victims, many lost their homes to foreclosure, and all were in worse financial shape due to the ‘help’ his company never provided. This is a significant sentence for a fraud case, and one that is deserved by the trail of financial hardship this defendant left in his wake.”

“Like many fraudsters, Mr. Zafaranchi took advantage of a vulnerable population: in this case, homeowners facing foreclosure,” said W. Mike Herrington, Special Agent in Charge of the FBI Seattle field office. “He then tailored a scheme to prey on their financial difficulties by offering them false hope in return for a hefty fee to supposedly reduce their debt and interest rate. As consequence for his actions, Mr. Zafaranchi now has a decade in prison to consider the harm he’s done and, hopefully, resolve to change his ways.”

Zafaranchi’s fraud scheme involved purchasing data that identified homeowners who were behind on their mortgages and at risk of losing their homes. Each week, Zafaranchi sent thousands of solicitation mailers falsely telling the distressed homeowners they were eligible for government programs that would reduce their mortgage debt by 30% and reduce their interest rate to 2%. The mailers told homeowners to call a phone number before a made-up deadline to get the mortgage modification.

When homeowners called the call centers, operators followed a series of scripts telling homeowners that lawyers and underwriters had vetted their case and negotiated a modification with their lender. The scripts instructed operators to place callers on hold for a pre-determined amount of time to build suspense and make it appear a review was underway.  The operator would then return to the line and tell each victim he or she was one of the very select few who qualified for the program—but only if the homeowner paid the call center a $3,000 legal fee to “finalize” the modification.

In fact, Zafaranchi’s businesses had no legal or underwriting staff. Instead, untrained workers simply scanned the homeowners’ financial records, completed a basic application form, and sent the documents to the banks. The homeowners did not receive the modifications promised in the mailers, and some lost their homes.

After taking the victims’ money, Zafaranchi laundered the funds through shell bank accounts and withdrew the proceeds in cash. He was convicted of money laundering for this conduct.

On March 29, 2018, the FBI served a search warrant on the call center in Everett Washington. After learning of this search, Zafaranchi told his California employees to remove the computers and other evidence from his California offices. That night, Zafaranchi destroyed all records associated with three email accounts he used to operate the businesses. For that conduct, Zafaranchi was convicted of obstruction of justice.

In asking for a 12-year sentence prosecutors wrote to the court, “Although the theft of nearly $3 million is horrific no matter the circumstances, the money that Zafaranchi stole was taken from people who desperately needed it. Stealing $3,000 from families, retirees, or other vulnerable individuals who are desperately fighting to keep their homes is appalling. And Zafaranchi did that day, after day, after day, to more than 900 people until he was finally caught—an average of nearly a victim a day for three years. Indeed, given that Zafaranchi exploited more than 900 victims, a sentence of 144 months would amount to less than 1 week of incarceration for each of his victims.”

Today, Judge Coughenour ordered Zafaranchi to turn himself in to the U.S. Marshal Office at the federal courthouse to being serving his ten-year sentence immediately. Zafaranchi will be on three years of supervised release following prison. The amount of restitution Zafaranchi must pay to his victims will be determined at a future hearing.

Zafaranchi’s two coconspirators, Mark Lezama and Josh Herrera both pleaded guilty and will be sentenced in early 2026.

The case was investigated by the FBI.  The case is being prosecuted by Assistant United States Attorneys Seth Wilkinson, Lauren Watts Staniar, and Dane A. Westermeyer. The Federal Housing Finance Agency Office of Inspector General provided support in the case.