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Press Release

Five sisters indicted for defrauding retailer’s return program

For Immediate Release
U.S. Attorney's Office, Western District of Washington
Allegedly exploited system for quick returns to steal more than $1 million from company

Seattle – Five sisters who reside in the Seattle area will appear today at 1:45 PM on a grand jury indictment charging them with conspiracy and mail fraud for their scheme to defraud a major active clothing retailer, announced U.S. Attorney Tessa M. Gorman. The five allegedly exploited a “Fast-Track Returns” policy whereby they scanned a return label at a post office to get a gift card with the refund amount via email, but never actually mailed the merchandise back to the retailer. Instead, they traveled to brick-and-mortar stores across the country and returned the merchandise for a second, duplicate refund. The indictment alleges that through this scheme defendants defrauded the retailer of more than $1 million.

“Refund fraud schemes such as this one simply drives up the costs for retailers and result in higher prices for the rest of us,” said U.S. Attorney Gorman. “We will work with our law enforcement partners to shut these down and hold the perpetrators accountable.”

“This investigation underscores HSI’s commitment to combatting organized retail theft, which poses a direct threat to the integrity and vitality of our economy,” said Special Agent in Charge Robert Hammer, who oversees HSI operations in the Pacific Northwest. “Together, with the support of our communities and law enforcement partners, we will seek to dismantle these criminal enterprises and ensure that every individual and business can thrive in a secure environment."

The five are charged with conspiracy to commit mail fraud and 24 counts of mail fraud. The defendants are:

Dunia Almezal, 29, of Marysville, Washington

Layla Almansuri, 27, of Stanwood, Washington

Shahad Almansuri, 33, of Marysville, Washington

Raghad Almansuri, 32, Marysville, Washington

Nejoom Almansuri, 25, Marysville, Washington

According to the indictment, the defendants ordered multiple shipments per week from the victim company. Then, often before the items were delivered, the defendants requested a return label for the items. Once that label arrived via email, the defendants took the label to a self-service counter at the post office and scanned it, obtaining a return credit via email within two hours. However, the defendants never mailed the merchandise back. Instead, they traveled to retail stores in Washington and across the country returning merchandise for a second refund. That second refund was in the form of money to their debit cards. They returned goods in Arizona, California, Colorado, Florida, Michigan, Nevada, and Oregon, as well as Washington. The defendants would allegedly use the emailed gift card credit to purchase more goods, thus continuing the fraud.

The defendants would often travel together to make the returns and would transfer money between each other as a “cut” of the proceeds.

After becoming aware of the scheme, the victim retailer changed their return policies.

Conspiracy to commit mail fraud and mail fraud are punishable by up to 20 years in prison and a $250,000 fine.

The charges contained in the indictment are only allegations. A person is presumed innocent unless and until he or she is proven guilty beyond a reasonable doubt in a court of law.

The case is being investigated by Homeland Security Investigations (HSI) and the U.S. Postal Inspection Service (USPIS).

The case is being prosecuted by Assistant United States Attorney Rachel Yemini.


Press contact for the U.S. Attorney’s Office is Communications Director Emily Langlie at (206) 553-4110 or

Updated June 13, 2024

Financial Fraud